Privacy Policy

1. Introduction

Building IT ("Company," "we," "us," or "our") is a business based in Kankakee, Illinois. This Privacy Policy explains what information we collect when you visit our website, contact us, or become a client, how we use and share that information, and the choices available to you. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We collect the following categories of information:

• Information you provide directly — such as your name, business name, phone number, email address, and any details you share through our contact form, by phone, by email, or when you sign up for our managed website service.
• Information collected automatically — such as your IP address, browser type, device information, and pages visited, collected when you use our website.
• Information related to our services — such as the business details, branding, photos, and content you provide so we can build, host, and maintain your website.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and prepare quotes for our managed website service;
• Build, host, maintain, and update the website described in your service agreement;
• Send service-related communications, invoices, and account notices;
• With your consent, send appointment reminders, project updates, or other updates by text message;
• Improve our website, offerings, and customer experience; and
• Comply with legal, regulatory, or contractual obligations.

4. SMS/Text Messaging Communications

If you provide your mobile phone number and opt in to receive text messages from us — whether through our website contact form, over the phone, or in a signed service agreement — you consent to receive text messages related to appointment reminders, project updates, website launch notifications, billing/account notices, and other service-related communications. Consent to receive text messages is not a condition of purchasing any service.

5. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (such as hosting, domain registration, and website infrastructure providers), bound by confidentiality obligations;
• Legal and regulatory authorities when required by law, subpoena, or to protect our rights, property, or safety;
• A successor entity in the event of a sale of business assets; and
• Other parties only with your consent.

As stated above, mobile information and SMS opt-in consent are never sold or shared with third parties for their own marketing or promotional purposes.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to understand how visitors use our site and to improve our content. You can control or disable cookies through your browser settings; disabling cookies may affect some site functionality. Our website does not currently respond to browser "Do Not Track" signals.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal, tax, or contractual obligations — typically for as long as you remain a customer, and for a reasonable period afterward (generally up to 7 years) to comply with those obligations.

8. Your Rights and Choices

You may have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, or to:

• Opt out of marketing emails, use the unsubscribe link in any email we send;
• Opt out of text messages, reply STOP to any message or contact us directly; and
• Ask a question about your data, contact us using the information in Section 13 below.

9. Children's Privacy

Our website and services are intended for businesses and are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

10. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Building IT
Kankakee, IL
Phone: 815-573-4787
Email: brendanpawlak@buildmyit.com